Inventory Management System Support


Inventory Management System Quick Help

This page includes a quick help on "How To's" the most common question asked by our clients.
Click on the How To question to view the solution steps.



Yes, but you must install an update from Microsoft website to be able to use Inventory Management System Software, follow the next steps to install the required update:

If you have Microsoft Office 2007 or later 64-bit version you might receive the error "the 'microsoft.ace.oledb.12.0' provider is not registered on the local machine", follow the next steps to fix the error:

  • download the required update from Microsoft Website from the following link:

  • http://www.microsoft.com/download/en/confirmation.aspx?id=23734
  • Even though it's for Office 2007, it will also work and fix the error if you have Microsoft Office 2010
  • Click Save or Run and follow the installation instructions
  • When the above update is completed successfully, run Inventory Management System software and you should no longer receive the above error

Follow the next steps to install the business manager software with Standard User rights:

  • This procedure assume that you have successfully downloaded and extracted the Inventory Management System software installation package.
  • Right mouse click on Setup.exe and you should see the following screen:


  • Click Run as different user menu and the following window appears:


  • Enter the computer administrator account and password.
  • Follow the setup instructions.

Follow the next steps to setup business email profile:

  • Click Setup from the main menu
  • Click Email Profile Settings menu
    • If you are using one of the default email profiles, select the profile name and then click Edit and update your email details
    • Or, click New button and enter the email details.
    • Place a check mark on Enable Profile checkbox. You must enable the required profiles
    • Place a check mark on Default Profile checkbox. You should set one profile as the default email profile.
    • If you are unsure of some of the information, contact your email hosting company to obtain the correct information.
    • Click Save button to save the new profile.

Follow the next steps to add business logo:

  • Click Options icon on the toolbar
  • Click Invoice Layout tab
    • Click Include business logo image for tax invoice check box.
    • Click Add Logo button and select the logo file, make sure the logo size is 18.35cm x 2cm
    • Or, click Delete Logo button.
    • Click Save button.

Follow the next steps to select invoice template:

  • Click Options icon on the toolbar
  • Click Invoice Layout tab
    • Select the invoice template layout format, there are eight different formats
    • Click Save button.

Follow the next steps to manage product images:

  • Click Options icon on the toolbar
  • Click Product Images tab
    • Click Browse button and Select the default product image folder, this is where you save all products images which will be used when viewing product details.
    • Select the file naming convention from the drop down list.
    • Select the file extention from the drop down list.
    • Click Save button.