Due to updated ATO security standards, SBR lodgements are now strictly supported on
Windows 11. While the application may run on Windows 10, SBR lodgements
will fail because Windows 10 does not support the required security protocols (TLS 1.3).
All SBR-enabled desktop applications must now use the latest security requirements.
Follow the steps below to ensure your M2M credentials and runtime environments are configured correctly.
1
Update Desktop Application
Start by ensuring your software is the latest version.
Open your application. Look for a prompt to install a new software update.
Install the update and wait for completion.
Log in to the application using valid user account.
2
Reset M2M Security Token
Allow the system to reconnect using new security settings.
Log in to your application.
From the top menu, click File.
Select M2M Keystore Manager.
For each M2M listed, click the yellow triangle icon to reset the security token.
Close the M2M Keystore Manager once all tokens are reset.
Attempt to lodge the SBR report again.
Still failing? If you are unable to lodge the SBR report after resetting tokens, please continue to Step 3.
3
Install Required Runtime
This ensures your computer has the necessary Microsoft software components.
1. Close the application completely.
2. Open File Explorer and navigate to your application's install folder:
Select your application path:
AtoConnect 4.1C:\Program Files (x86)\AtoConnect
Business Manager ProC:\Program Files (x86)\Business Manager
Payroll PlusC:\Program Files (x86)\Business System