Sooya Software Platform
Technology Overview
Sooya Software provides a powerful white‑label platform for licensed remittance and currency exchange businesses. You manage your own customers while we handle the technology, compliance backbone, and security. From onboarding to AUSTRAC reporting, centralise all operations under your brand.
Everything You Need to Run & Grow
Built‑in features that streamline operations, ensure compliance, and delight your customers.
Customer Onboarding
- Individual, business & overseas customer profiles
- ID document attachment & verification workflows
- Duplicate merging & beneficiary management
- Onboarding review & approval with audit trail
- Risk‑based customer risk assessment (ECDD)
API Integrations
- RESTful APIs for core transaction, customer & reporting data
- Pre‑built connectors for KYC/ID verification providers
- Payment gateway integration (Stripe, Monoova & more)
- Real‑time exchange rate feeds (updated every 2 min)
- Custom API endpoints available for enterprise clients
AML / CTF Compliance
- Transaction Monitoring — Rules-based monitoring engine
- Sanctions Screening — automated domestic & international
- Ongoing Monitoring — real‑time trend analysis & alerts
- Risk assessment reports for customers & transactions
- Direct AUSTRAC lodgement (Excel or portal)
Security & Data Protection
- Servers hosted in Australia — data never leaves the jurisdiction
- Strict compliance with Australian privacy laws (Privacy Act 1988)
- Encryption at rest and in transit (AES‑256 & TLS 1.3)
- Automated backups & disaster recovery
- Role‑based access control & detailed audit logs
How It Works
Secure, scalable, and compliant by design — a high‑level overview of the Sooya Software platform flow.
Portal
Core Engine
Layer
Australia
Choose Your Plan
Flexible deployment options to match your business stage, transaction volume, and compliance needs.
Off‑the‑Shelf
- Single branch
- Limited users
- Transaction cap
- Core remittance & currency exchange features
- AUSTRAC Excel export
- No API access
- No custom branding
Custom Subscription
- Managed hosting under your domain
- Unlimited branches & users
- Real‑time rates (2 min)
- Full document management
- Australian‑hosted, encrypted
- API integration (KYC, payments)
- Custom branding & currency board
- WhatsApp messaging (1¢ / msg)
- Direct AUSTRAC lodgement
- Signed software development agreement
Product Ownership
- Full source code ownership
- Deploy on your own infrastructure
- Customise & extend the platform
- White‑label for your clients
- Priority support & training
- Unlimited scalability
- Signed software development agreement
- No ongoing licensing fees
Everything Included
Every feature you need to run a modern, compliant, and customer‑centric remittance & currency exchange operation.
Branch & User Management
Add unlimited branches and users. Assign granular access rights per branch, role, or function — perfect for growing multi‑location businesses.
Document Management
Attach unlimited documents to customer profiles and transactions. Store IDs, proofs of address, contracts, and more — all searchable and auditable.
Real‑Time Exchange Rates
Live AUD and cross‑currency rates updated every two minutes. Set your own buy/sell margins and display custom currency boards in‑store or online.
Business Bank Account Setup
Assistance with establishing your business bank accounts, including integration with your preferred financial institution for seamless settlements.
Fee Structure & Reporting
Set fixed or tiered fees for transactions. Generate risk assessment reports, transaction summaries, and a full suite of operational reports.
Service Area Management
Define the countries where you offer services. Manage destination country lists, restrictions, and compliance requirements per jurisdiction.
Customer Identity Verification
Verify customer identities through integration with authorised Document Verification Service (DVS) providers. Support both automated identity verification during onboarding and manual verification when additional checks are required.
Transaction Risk Assessment
Assess every transaction using configurable risk rules and automatically classify transactions as Low, Moderate or High risk. Generate detailed transaction and customer risk assessment reports to support compliance and informed decision-making.
Enhanced Customer Due Diligence (ECDD)
Manage Enhanced Customer Due Diligence (ECDD) for moderate and high-risk customers or transactions. Complete structured ECDD assessments, attach supporting documentation, and generate printable records to support internal reviews and regulatory audits.
Extend Your Platform with a Custom Mobile App
Give your customers the freedom to manage transfers, track rates, and book transactions on the go.
Hybrid Development
- Faster delivery (single codebase)
- Automatic updates (no manual install)
- Seamless user experience
- No push notifications
- Source code not provided
Hybrid + Push
- Faster delivery (single codebase)
- Automatic updates (no manual install)
- Push notifications (real-time alerts)
- Firebase setup assistance
- Source code not provided
Native Development
- Separate iOS & Android optimisation
- Push notifications supported
- Source code available (on request)
- Manual updates via App Stores
- API endpoints not included
Important Notes
- Hybrid App: Source code is not provided. You own the app name and logo only. The source code remains the intellectual property of Sooya Software.
- Native App: Source code can be provided upon request. However, API endpoints and related documentation are not included as part of the handover.
All mobile app options are dependent on an active subscription with Sooya Software. If the subscription is cancelled or expires, the app’s functionality is disabled.
Pricing is indicative and subject to change based on project scope, custom requirements, and third-party integrations. Contact our team for a fixed-price proposal.
Ready to modernise your remittance & currency exchange operations?
Get the full technology overview, request a demo, or speak with our solutions team.