Managing Customers' Employees
An employee is an authorised person sending funds on behalf of a non-individual customer.
Employees are applicable to non-individual customers only.
Employees Actions
With every employee, you can:
- - update an employee
- - delete an employee
Adding an Employee
You can only add an employee when you process a money transfer transaction or currency exchange transaction.
Attaching Employee ID
Refer to the next section "Updating an Employee"
Updating an Employee
Employees details can be updated when a transfer transaction or currency exchange transaction is record, or it can be also updated from within the customer's details
Follow the next steps to update an employee:
- Access Customers from the application menu
- Click Manage Customers
- Click the Edit button under the Action column next to a non-individual customer that you would like to update an employee details
- The customer's details window appears
- Click Profile tab
- Click next to the required employee
- The employee window appears
- Type select the employee type
- Employee Name enter the employee's first and last names
- Contact Details enter employee's contact details if applicable
- Address Details enter employee's address details
- Idnetification enter employee's id details
- Upload ID click Choose file or Browse to upload employee's ID
- Click
All bold fields are required and must be provided.
For direct employees, directors, shareholders or business owners, select Employee.
For Australian customers, type the first few letters of the suburb name and select from the search result.
Deleting an Employee
Click the Delete button under the Action column next to the employee that you would like to remove
Employees with transfers or currency exchange transactions can not be deleted.